Consultancy Service Agreement

HEALTH TOURISM CONSULTANCY SERVICE CONTRACT IN CUBA

 

1.PARTIES

This agreement has been signed between the parties whose information is given below:

1.1. Health and Counseling Services in Cuba - Mydn Group Sağlık Turizm Tic. Ltd. Sti.

T.R. MERSIS Number: 0627137069900001

Trade Registry / File No: 375649-5

Trade Name: Health and Counseling Services in Cuba - Mydn Group Sağlık Turizm Tic. Ltd. Sti.

Address: Yeniköy, Köybaşı Cd. No:72, 34464 Sarıyer/İstanbul

(From now on "Company" will be referred to as)

1.2. [Customer Information: Name-Surname / Title / Turkish ID No. 
Passport No or Tax ID No / Address]

(From now on "Customer" will be referred to as)

The Company and the Client are collectively referred to as "Parties" and individually as "Party".

2.SUBJECT OF THE CONTRACT

The subject of this agreement is to determine the procedures and principles regarding the consultancy services to be provided by the Company to the Client within the scope of health tourism in Cuba. The Company provides consultancy services by establishing a connection between the Client and health service providers operating in Cuba. The Company only provides consultancy and coordination services and does not have any medical responsibility regarding the quality of health services in Cuba, the treatments to be applied and the results of these treatments.

3. CONSULTANCY FEE

3.1. In return for the consultancy service provided to the Client, the Company will pay the total amount of treatment determined by the hospital in Cuba. %25’i will receive a consultancy fee.

3.2. The consultancy fee will be invoiced and paid within 7 (seven) days following the determination of the treatment costs by the hospital in Cuba and the Client's acceptance of this amount.

3.3. Payment can be made in cash or by credit card. For payments made by credit card, an identity document will be presented as required by law.

3.4. In case of delay in payment, legal interest will be applied. If the delay exceeds 30 days, the Company has the right to terminate the contract unilaterally.

4. SCOPE AND LIMITS OF SERVICE

4.1. The Company undertakes to provide the following consultancy services to the Client within the scope of health tourism in Cuba:

Informing and guiding the Client about the health institution and the treatment process in Cuba,

Conducting official correspondence with relevant health institutions in Cuba and managing appointment processes,

Upon the Client's request, planning of accommodation, interpretation and transportation organizations in Cuba,

Coordination between the client and health care providers in Cuba.

4.2. Limitation of Liability:

The Company only provides guidance and consultancy services and does not assume any responsibility for the medical treatment processes and results in Cuba. The Client accepts that he/she bears full responsibility for the treatment process and that all decisions regarding the treatment to be applied in Cuba will be made by him/her. The Company cannot be held responsible for the results of the treatments to be applied in Cuba, complications and side effects that may develop after treatment.

4.3. Before starting treatment in Cuba, the Client is obliged to obtain information about the risks, possible consequences and alternative treatment options. This information will be provided directly by the health care provider in Cuba and the Company is not responsible for the accuracy or content of this information.

4.4. The Company is not responsible for the approval of the treatment to be applied in Cuba, the completion of the procedures related to the treatment or the rejection of the treatment application. The Client agrees to pay the consultancy service fee of the Company even if the treatment application is rejected. If the treatment rejection is due to any fault of the Company, the Client shall not pay the consultancy fee.

5.AUTHORIZATION AND SINGLE AUTHORIZATION PROVISIONS

5.1. The Client agrees not to receive health tourism or consultancy services from any other consultancy firm or intermediary institution from the date he/she starts consultancy services with the Company under this contract.

5.2. In the event that the Client acts in violation of this article, all damages incurred by the Company shall be recourse to the Client. The Company has the right to demand all kinds of damages and expenses arising from this reason from the Customer. In addition, this situation may be considered as a reason for unilateral termination of the contract.

6. CONFIDENTIALITY PROVISIONS

The parties hereby agree to keep confidential all kinds of commercial, financial and personal information transmitted to each other under this agreement. This obligation will continue after the termination of the agreement. The Company undertakes to protect the medical information of the Client within the scope of the relevant laws and not to disclose it to third parties other than the Client.

7. FORCE MAJEURE

Force majeure is considered to be unforeseeable and unpreventable events that are beyond the control of the parties. Events such as fire, earthquake, flood, natural disasters are considered force majeure. In cases of force majeure, the affected party shall notify the other party immediately. If the force majeure lasts longer than 1 (one) month, one of the parties may request termination of the contract.

8.TERMINATION

8.1. If either party wishes to terminate this agreement, it shall notify the other party at least 15 (fifteen) days may terminate by giving prior written notice.

8.2. In case of termination, the fees for the services provided by the parties will be collected until the date of termination.

9. DISPUTE RESOLUTION

In the resolution of any dispute arising from this agreement Istanbul European (Caglayan) Courts and Execution Offices is authorized.

10.ENFORCEMENT

This agreement enters into force on the date it is signed by the authorized representatives of the parties.

SIGNATURES

(You will receive the confirmation e-mail sent to your e-mail address written above. READ AND APPROVED your contract will be deemed approved after we confirm the mail by writing).

Customer or Relative:

SIGNATURES

Health and Counseling Services in Cuba - Mydn Group Sağlık Turizm Tic. Ltd. Şti.

Authorized Person Ozan MEYDAN

5.0

Successful results, happy customers...

Frequently Asked Questions

What steps should I follow to apply for treatment in Cuba?
To apply for treatment in Cuba, you must first fill out the Application Form on our website. Alternatively, you can contact us directly via our WhatsApp line to get detailed information. The application form includes your personal information and health history, so it is important to fill it out accurately and completely.
How long does it take to get back to me after applying?
The review of your documents is usually completed within 96 hours. Following the review by experts from the Cuban Ministry of Health, you will receive a detailed response regarding your eligibility for treatment. During this process, you may be contacted for additional information or documents required.
What documents do I need to submit during the application?
During the application, various documents are requested depending on the type of your illness. These include medical reports, diagnostic documents, PET/CT scan results and, if applicable, documents showing your previous treatment history. These documents must be in English or Spanish; if submitted in their original language, a free translation service will be provided.
What types of diseases can be treated in Cuba?
Cuba is a world-renowned health center, especially in cancer treatment. Special vaccines and treatments are offered for many types of cancer, such as lung, pancreatic, prostate and skin cancers. In addition, solutions are provided for various health problems such as chronic diseases, neurological disorders and dermatological diseases.
How long does the treatment process take?
The duration of treatment varies depending on the type of disease and your personal health condition. The treatment process usually lasts one week, but in some cases this period may be longer. Your doctors will create your treatment plan and provide you with a special calendar.
Is interpreter support provided during treatment?
Yes, we will have professional translators who speak English and Turkish with you throughout the treatment process. This will make your communication easier and ensure that the flow of information between you and the healthcare team continues smoothly.

Health in Cuba early diagnosis in healthcare services plays a critical role in saving lives and increasing treatment success.